If yours isn't here, WhatsApp us — you'll get an answer from the person who prints the parts.
If it's ordered before 11:00, the whole order finishes printing before the day's courier leaves, it's a same-day material, and the queue is open — it's printed, QC-photographed, and with the courier the same day. Included in the price, not an upsell. The earlier you order, the bigger the part that qualifies.
The quote page checks all four conditions live and shows you exactly which promise applies to your part before you pay. No condition met by surprise, no promise broken by fine print.
Your quote shows the next dispatch date — usually the next day — at no extra cost. In a hurry? Queue-jump for +50% of your subtotal (minimum R100) and your part prints next, ahead of the line.
In Cape Town metro, yes — add same-day personal delivery for R250 at the quote stage. Everywhere else in South Africa it's tracked courier, with the rate calculated at checkout.
±0.25 mm typical on FDM, with a 0.16 mm fine layer option for parts that need it. If a dimension is critical — a bearing seat, a press fit — say so in the order brief and it gets measured before packing.
No — and that's deliberate. REALIS3D specialises in functional single-color parts: jigs, fixtures, enclosures, brackets, mounts, prototypes. Parts that need to work by tomorrow. Pick any single color per part; if we don't stock it, we can order it in.
At quote stage your file is priced entirely in your browser — it never touches our servers. When you order, the file is used to produce your part and nothing else. Your designs stay yours; we never print, share, or resell them. Deletion on request. Details in Privacy & your files.
A print that fails on our machine is reprinted at no cost — you'll never pay for our scrap. If a part arrives off-spec against what you ordered, it gets remade or refunded. QC photos before dispatch exist precisely so this almost never happens.
No minimum quantity — a single prototype is a real order, and most orders here are exactly that. It's built for iterating: print one, test it in your hand, revise, and reorder the next version.
Need a few of something? If the parts are small they stack on one plate and print together in a single run; larger quantities simply add print time. The quote shows the price and the dispatch date for your exact quantity before you commit. (Orders start at R150 — see below.)
Every order — even a 4-gram clip — gets the same slicing, printability check, first-layer watch, QC photos, and packing. The minimum covers that attention. Tip: it also means light parts are effectively free to multiply — ten clips often cost the same as one.
Right now: order via WhatsApp from the quote page, and you'll receive a secure payment link before printing starts. Full online checkout is on its way.
Design services aren't offered at launch — but every order includes free printability notes, and obvious file issues (flipped normals, minor mesh errors) are repaired without fuss. If your file needs real design work, we'll say so honestly rather than print something that won't work.
STL and OBJ through the instant quote page, up to 100 MB, dimensions in millimetres. Something else — STEP, 3MF? WhatsApp it over and it gets quoted manually.